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LIBERTY Dental Plan Establishes a Dedicated Toll-Free Number for the State of Emergency for the Boyles Fire located through the City of Clearlake in Lake County Issued on September 29, 2024

09/29/2024

On September 29, 2024, Governor Newsom issued a State of Emergency Proclamation for the Boyles Fire that has spread through the City of Clearlake in Lake County. The Boyles Fire is threatening structures, homes, and critical infrastructure. The fire has ultimately damaged or destroyed over 30 structures. The high temperatures throughout the day and night, dry conditions, and strong winds increased the intensity and spread of the Boyles Fire, causing imminent threat to life and prompting evacuation orders for thousands of residents. In response to a request from the Governor's Office of Emergency Services, the Federal Emergency Management Agency approved a Fire Management Assistant Grant on September 8, 2024, to assist with the mitigation, management, and control of the Boyles Fire.

LIBERTY has not, as of this date, experienced any disruption to plan operations. Our corporate office and operations center are in Tustin, Calif., and have not been impacted by the Boyles Fire. Additionally, we do not anticipate any disruption to our operations and will be available to members, including after hours and on the weekend. We are communicating our availability to potentially impacted enrollees through this press release, our website, and social media.

LIBERTY has taken steps to ensure that our members' oral health care needs are met through a dedicated, toll-free number to our call center, including 24/7 call availability to refer members to a dentist. Contact Member Services toll-free at 877-864-7811.

This policy applies in the event of any state of emergency declared by the governor and health emergencies declared by the State Public Health Officer. LIBERTY will comply with guidance issued by the Department of Managed Health Care (DMHC) related to the emergency.

ABOUT LIBERTY

LIBERTY is a dental benefits administrator founded by dentists and health industry professionals in 2002. LIBERTY currently administers dental benefits in all 50 states, including on behalf of over seven million Medicaid, Medicare Advantage, commercial, and exchange members. A high-touch approach to member and provider engagement, along with innovations to improve the quality and cost-effectiveness of dental care delivery, has propelled the company’s growth. Learn more at www.LIBERTYDentalPlan.com.

Contact

Kara J. Stancell, Head of Corporate Communications
888-273-2997

kstancell@libertydentalplan.com